We empower customers with the most innovative programs in the industry.
Better Performance
In today’s world of mounting costs and regulatory pressures, Wyse offers a simple, transparent, and reliable way to help accomplish your goals. Our no cost, utility-grade submetering program will cut your operating expenses and total consumption. You’ll shed exposure to rate hikes and uncontrolled in-suite usage. It will vastly improve net operating income (NOI) and generate new property value. Getting your arms around utility management will attract quality residents who want environmental sustainability and equitable bills.
Resident Satisfaction and Conservation
Submetering allows your residents to reduce their utility costs through reduced consumption. Our user-pay model only bills in-suite usage, which keeps everyone happy. We’ll help them connect the dots between cost and usage. It effectively turns individuals into eco managers.
Custom Solutions and Cutting Edge Technology
With over 190 years of combined leadership in property management, development and submetering, our executive team understands the complexities of multi-residential buildings. This expertise infuses our custom solutions, allows us to handle every step of the process and ensures a seamless transition from end to end.
We can roll out a turnkey program for electricity, water, gas and thermal consumption – on time, and on budget. We will use the best hardware to optimize installation services for each of your properties. Everything will be compact, open protocol compliant and non-proprietary to maximize future opportunities. It will be designed to fit in tight spaces, so you can resell valuable square footage – or let us complete a challenging retrofit.
All our work meets provincial regulations and federal standards for Measurement Canada protocols. Wyse’s contracts are more flexible, offering term options, full maintenance and warranties.
One-Stop Billing Platform
Using the most sophisticated billing platform in North America ensures spot on residential billing. Full online services will be available to you and your residents, so managing the billing program will be a breeze. We’ll bring crucial utility and financial information to your attention, including a full check of your utility rates.
We can automate new resident enrolments with guaranteed 100% capture, which will save you more time and money.
Customer Service Excellence
Send it all to us. Wyse’s range of responsive services will minimize your staff’s time in dealing with any utility billing matters. Our experienced call centre will quickly help residents 14 hours per day. Our handy customer portal lets them easily stay on top of things and self-manage consumption.
Your residents will have access to online enrolment, credit card payments powered by Rentmoola, education on government rate relief programs and much more.
Staff Training and Account Management
Our goal is to be your partner; in other words, we work hard and earn your trust. We will train everyone in your organization, from executives to on-site staff. Wyse’s engagement team will guide you through the initial set up and the ongoing workflow. We will provide a dedicated account manager, and you’ll always have direct access to our executive team.
Submetering 101
How Submetering Works
Case Studies