Frequently Asked Questions
MyAccount Basics
Everything you need to know about Wyse's new customer portal
Billing
What’s showing up on your bill, and why it’s there
Rates
How’re you’re being charged, and what you’re paying for
Account Management
All your account questions answered
Usage
How much you’re using, and how you can use less
Emergency Instructions
Let us help you pay your bill easily, and on time
Student Housing
All your student housing questions answered
Other Services
Answers about everything else
How is my designated EV charging station billed?
Similar to in-suite electricity, you will see a meter reading for your designated EV charger with the amount owed rolled into your electricity charges. Your Wyse bill outlines those monthly usage charges and the service fee for your EV charging station.