Frequently Asked Questions
MyAccount Basics
Everything you need to know about Wyse's new customer portal
Billing
What’s showing up on your bill, and why it’s there
Rates
How’re you’re being charged, and what you’re paying for
Account Management
All your account questions answered
Usage
How much you’re using, and how you can use less
Emergency Instructions
Let us help you pay your bill easily, and on time
Student Housing
All your student housing questions answered
Other Services
Answers about everything else
I’m moving to another suite or building Wyse services, what do I do?
Simply close the account tied to your previous residence and open a new account at your new residence. You’ll receive a new account number for your new residence.
Visit the CLOSE AN ACCOUNT and OPEN AN ACCOUNT pages for all the details.