Frequently Asked Questions
MyAccount Basics
Everything you need to know about Wyse's new customer portal
Billing
What’s showing up on your bill, and why it’s there
Rates
How’re you’re being charged, and what you’re paying for
Account Management
All your account questions answered
Usage
How much you’re using, and how you can use less
Emergency Instructions
Let us help you pay your bill easily, and on time
Student Housing
All your student housing questions answered
Other Services
Answers about everything else
What if my EVSTART electric vehicle charger needs service?
Look for the EVSTART logo on your charger to ensure it's one of our chargers. Once confirmed, please contact EVSTART at 1.800.636.0986 for any service or maintenance calls.